Difference between revisions of "Contact"

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== Support ==
 
== Support ==
* [https://idts.ethz.ch/hdweb/ Report a problem or ask for help] (NETHZ login required)
 
* [https://idts.ethz.ch/otrs/customer.pl Check the status of your tickets] (NETHZ login required)
 
* [http://www.smartdesk.ethz.ch Smart desk] (patience required)
 
 
* [https://www.ethz.ch/services/de/it-services/service-desk.html Service desk]
 
* [https://www.ethz.ch/services/de/it-services/service-desk.html Service desk]
 +
* [http://www.smartdesk.ethz.ch Smart desk] (ETH login required)
 
* [mailto:cluster-support@id.ethz.ch General non-technical questions about HPC at ETH]
 
* [mailto:cluster-support@id.ethz.ch General non-technical questions about HPC at ETH]
  
== Physical address ==
+
==Physical address==
 
 
 
Scientific IT Services<br>
 
Scientific IT Services<br>
 
High Performance Computing Group<br>
 
High Performance Computing Group<br>
WEC D 12<br>
+
OCT G35<br>
Weinbergstrasse 11
+
Binzmühlestrasse 130<br>
<br>
 
 
8092 Zurich, Switzerland
 
8092 Zurich, Switzerland
 +
 +
During the ETH lockdown, all team members are working from home.
 +
 +
==Maps==
 +
[https://map.geo.admin.ch/?topic=ech&lang=en&bgLayer=voidLayer&layers=ch.swisstopo.swissimage-product&zoom=10&layers_timestamp=current&E=2682912.50&N=1251961.13&crosshair=marker HPC group]<br />
 +
[https://map.geo.admin.ch/?topic=ech&lang=en&bgLayer=voidLayer&layers=ch.swisstopo.swissimage-product&X=98132.09&Y=717811.75&zoom=10&crosshair=marker Euler]<br />
 +
[https://map.geo.admin.ch/?topic=ech&lang=en&bgLayer=voidLayer&layers=ch.swisstopo.swissimage-product&X=248326.16&Y=683548.13&zoom=10&crosshair=marker Former location of Brutus]

Latest revision as of 10:52, 7 June 2021

Support

Physical address

Scientific IT Services
High Performance Computing Group
OCT G35
Binzmühlestrasse 130
8092 Zurich, Switzerland

During the ETH lockdown, all team members are working from home.

Maps

HPC group
Euler
Former location of Brutus